GreenSky Trade Credit: Accountholders Frequently Asked Questions

1.	How do I apply?

If you have received a GreenSky business credit card offer in the mail, we recommend that you respond to that offer. You can also call 1.888.795.6060.

2.	How can I contact GreenSky^® about my credit card application?

GreenSky offers small business credit card specialists to assist you throughout the application process. If at any point you have questions about an application that has already been submitted, please contact us at 1.888.795.6060 as we're here to help.

3.	How quickly can I get my credit card?

You should expect your card in as few as ten business days once we receive all of the necessary information.

4.	What will my credit card's APR be?

Your specific rate will be based on your personal and business credit history, as well as your business financial performance.

5.	How can I get my credit limit increased?

To request a credit limit increase, please call our Customer Relations department at 1.888.795.6060.

6.	How do I pay my bill?

- You can pay your bill online by going to the following URL: click here to pay online

- You can also mail payment to the following address
GreenSky Business Credit
P.O. Box 933614
Atlanta, GA 31193-3614

- If you wish to overnight your payment, send it to the following address:
GreenSky Business Credit
1797 Northeast Expressway, Suite 100
Atlanta, GA 30329.

7.	How do I get a new, personal identification number (PIN)?

Contact our Account Services Department by calling 1.888.795.6060.

8.	What do I do if my credit card is lost or stolen?

To prevent any fraudulent activity, please call 1-888-795-6060. If possible, please have your 16-digit credit card number, the circumstances of the loss or theft, such as date and location, the last authorized charges to your account.

9.	How do I transfer a balance from another account to my GreenSky account?

You can request a balance transfer by calling 1.888.795.6060.

10.

What do I do if my credit report is wrong?

If you find discrepancies related to your GreenSky account on your credit report, call our Customer Relations department at 1.888.795.6060. We will help you investigate and resolve the matter.

11.

How long does it take for a balance transfer to post to my other account?

If balance transfers are approved, they will be sent to your creditors within 10 business days; allow 10 days for mailing time. Continue to make payments to creditors until you confirm that they have received the transfer payment. If you would like to check the status of your balance transfer, please contact your creditors directly.

12.

How soon will my payment be posted to my account?

Payments will be posted to your account with an effective date of the day received. Our transaction cut-off time is 1:00 PM EST. Payments received after the cut-off time will be posted to your account on the following business day. To allow for the clearance of funds, your limit will be adjusted two business days following the posting of your payment.

13.

There are charges on my account that I didn't make. What should I do?

Call us immediately at 1.888.795.6060. We can help you identify these transactions and, if necessary, prevent any fraudulent activities.

14.

Is there an annual fee?

No. Compare that to other business rewards cards and the year-to-year savings are significant.

15.

Is there a fee for extra cards for employees?

No. You can request additional cards for your employees for free.

16.

Where can I use my miles? (Only for GreenSky Rewards Accounts)

GreenSky is proud to present GreenSky REWARDS designed to provide our world class customers with world class Rewards. These are Rewards you can always use. There are no black out dates and no gimmicks. If you want complimentary airfare (or hotel, or cruises or rebates and more), use your GreenSky Miles and we will get you there. At GreenSky there are ALWAYS "Miles" seats, rooms and tickets available.

You can use them on any airline, with no blackout dates or seat restrictions. Plus, you earn one mile for each purchase dollar.

How your GreenSky Rewards work:
You earn one mile for each $1 in purchases you make. And, you can redeem your miles anytime since there are no blackout dates. Here's all you do:

Choose your airline. You can fly on any airline, including American, Delta and United.
Select your destination. Claim a ticket for travel in the U.S. or internationally.
Decide when you want to fly. There are no blackout dates or seat restrictions… even fly during the holidays.

17.

Can I redeem my miles for cash? (Only for GreenSky Rewards Accounts)

Yes. Or you can choose to redeem your miles for merchandise or gift certificates.

18.

How do I get Net 60? How do I get 60 days to pay interest free?
(Only for GreenSky Net 60 Accounts)

We understand that in business, cash flow is not always consistent. With the GreenSky Net 60 program, you have an average of 60 days to make a payment on purchases without incurring interest or finance charges. At the beginning of each month, you will receive a statement that includes all purchases made during the previous month. Payment for those purchases is not due until the 15th day of the following month." For example, if you spend $10,000 in April, your payment is not due until June 15 (rather than May 15!).

19.

How often will I receive statements?

Every month. You will receive an itemized statement each month although payments on new purchases are not due for 60 days. You also receive a free year-end summary of itemized purchases.